VEVOR Commercial Ice Cream Machine, 21-31 L/H Yield, 1800W 3-Flavor Freestanding Soft Serve Ice Cream Maker, 2 x 5.5L Stainless Steel Cylinder, LED Panel Auto Clean Pre-cooling, for Restaurant Bars

Probably the BEST buy I have ever made. I love this machine and my family and my child's friends love it.

Don’t get this unless you have a background as an ice cream machine technician. It is not user-friendly AT ALL. You get random beeping throughout the operation and no error messages that are useful or help guide you to troubleshoot. Spend some time reading reviews and watching online videos on this machine before purchasing. I did and, I have an engineering background, said to myself “how hard can it be, I do all of my maintenance in the shop”. This is a waste of time and it wastes a lot of product. This review is after a few weeks of use and giving it the benefit of the doubt at first since I’m a new user.

Let me preface, after watching a YouTube video I can now use and enjoy the machine. I found the instructions useless so I googled ice cream recipes and that was a total failure. Because the instructions were bad (at least to me). The paddle froze to the sides within 5 minutes into the ice cream cycle. Not yet ready to return it, I went to YouTube and found someone who was reviewing the product. He went through step by step and explained everything. Because instruction book gives metric measurements I went to product website and followed their US measurement recipe. Basically dump ingredients into container, turn to mix, then to ice cream setting and after 40 minutes, got to taste delicious, creamy ice cream. Hate the instructions LOVE the ice cream maker!

Was hesitant at first to buy since I've seen so many mixed reviews, and this is a lot of money. But I have had all positive experiences with other products from Vevor and decided to give it a try.Very happy with the purchase tho. I have had no issues, very easy to use and cleaning isn't so bad either. Consistency is perfect and really like the keep fresh feature so that I don't have to leave it fully running 24 hours a day. Would definitely recommend.

Makes great ice cream but it kept tripping our generator off during an event with our food vending trailer. The generator is 11,000 watts so there should be plenty of juice. The fluctuation of power draw when it's set for "soft" seems to cause this. A count down begins and trips off every 5 minutes. Annoying! When we set it to "hard" this didn't happen. (So far) (and the ice cream was fine) Also, there is not much room between the dispenser spout and front of the unit so I am unable to swirl a nice pretty stream of ice cream into a waffle bowl. The width of the bowl impedes maneuvering. I had to serve it in a random wild pattern in the bowl. Lol

Its heavy!!! But works great

We wanted to love this!! The ice cream is great, but two problems, the machine is very loud while it’s making the ice cream in addition to constantly beeping and the biggest problem is that it only makes 3 cups at a time then you have to wait for 15 minutes for it to make more before serving the rest of your group. My grandkids were crazy about it but it won’t work for us. Also, each time you clean it it measures the water you run through IT and add that to the number of servings you’ve made lol so it looked like we made a ton but mostly we were cleaning it thoroughly. Considering the bigger size but that one is even heavier than this monster so no sure if it’s worth it.

The product won't turn on, I've followed all troubleshooting steps and met all power requirements, at this point it's unclear if its defective or if it just has terrible instructions on first run. Requesting help!UPDATE After opening the machine I found the cables weren't connected